As a loyal member of our Sienna X community, I wanted to reach out and keep you informed of ways we can support you and also what our team are doing given the current circumstances.We understand exactly what you are going through, which is probably the most challenging time you will ever experience as a business owner, especially given that we were unable to fully prepare for what is happening. At the moment, we wanted to assure you that our services and departments are operating as normal, unless we are advised otherwise and at the point of any change, we will keep you well informed as we hear more Government recommendations. Myself and the Sienna X team’s passion has always been to be your helping hand to success and we are going to work even harder to do this during this time.
This means we intend to…
Help you find solutions
Your financial security will possibly be your biggest concern. There are many grants and business rate breaks becoming available and for those who are really struggling, mortgage payment holidays too. We are all in the same boat and there is help out there. Speak to your suppliers and come to an agreement you can both work to. They may be happy to accept a smaller payment plan which will keep your outgoings more manageable.
Keep you up to date with top tips and advice
Check our recent blogs here and keep an eye on our social media here. We will be keeping you posted with advice and updates. Be sure to share creative ideas and positivity to prepare your business for the other side.
Continue business and customer service as normal
We are only a call or message away. We will be using this time to connect with our customers and see how we can support you. If you do need to speak with us sooner, please don’t hesitate to call us on 01905 727070.
Help you adapt to these new circumstances
Prioritise of course, then use additional time to prepare for the main summer season. Spring clean your beauty rooms and service your equipment. We have some great videos on our YouTube channel showing you easy step-by-step instructions. Click here!
Prepare you for business on the other side
Why not use this time to reconnect with your clients and the treatments you offer. Try searching online for free courses and webinars. It’s a good opportunity for you to brush up on skills or research that new treatment you’ve always wanted to try. Watch out for our new upcoming FREE webinars coming soon!
Provide FREE access to all our online courses
You and your team can use this time to brush up on your beauty skills and treatment knowledge. Click here!
Extending our March promotions until the end of April
Make the most of our offers and stock up on all your essentials, including our award-winning tan solution and luxury waxes. Click here!
For Sienna X, our first priority is supporting you and fine tuning our business plans for the year ahead. We ourselves have followed the Government’s guidance and the majority of our team are working from home, however, our business is operating as normal until advised otherwise. This means there will always be someone available to talk to and you will still receive your orders as normal.
So please keep an eye on our emails and social media and please share with your customers. It’s a free and easy way to help you keep your marketing communications open with your clients. Remember, when posting on your own channels, ask your friends and family to leave comments. Note: Comments need to be three words or more, not including emojis, to ensure you reach more of your followers. More comments equal higher engagement and that gets you more exposure.
Henry Ford once said, “Think you can, think you can’t, you will be right.” So keep telling yourself “I can get through this, I will get through this” each day. We can do this and we will get through this together. Together we will emerge stronger, more focused and ready for action!
Love from Nicky and the Sienna team x