Help & Support

Over the Festive Period…

Last shipping before Christmas is 3pm Dec 20th. From the 24th Dec – 28th Dec our Head Office will be closed for the festive period, orders placed during this time may experience a delivery delay. For urgent orders we recommend visiting one of our suppliers’ local stores.

If you require customer support please email and we will pick-up your enquiry upon our return.


Our Customer Service team are on hand to offer their expertise and help on the numbers below:

0333 600 1200  from the UK (free from both landlines and mobile phones)

+44 (0)1905 727070  Overseas

Please note that the opening hours to reach our team via phone are:

8am to 6pm Monday-Friday

9am to 5pm on Saturdays.

You can send your inquiry to the team via email, by sending your message to Alternatively, you can fill in our inquiry form and someone will get back to you as soon as possible.

  • This field is for validation purposes and should be left unchanged.

Live Chat is available during normal working hours. Simply click the Chat with Sienna X box at the bottom right of your screen to start a conversation.

If you are getting in touch outside normal working hours, you can leave your details by filling in the form and we will get back to you as soon as we can.

We are always on hand on our social media channels to help you with any queries. Send us a message on Facebook, or on our Twitter page.

Our head office is based in Worcester, not far from the M5 motorway. If you need help finding us, please call the team on 0800 131 3151.

Sienna X
Sherriff Street