Digital Double Wax Heater

• WARM WAX: to empty warm wax into the heater, ensure the inner bucket is in the chamber you are using and using the scrape bar as a support, tilt the warm pot so it is angled at 45 degrees and wax can pour into the middle of the bucket cleanly.
• HOT WAX:  Pour beads/block of hot wax into the chamber of choice, set to the temperature as per wax heating instructions.
• PARAFFIN WAX: Please follow the manufacturers heating instructions.
• Try to always use the scraper bar rather than the side of the bucket, this will keep your heater clean and tidy reducing cleaning between clients as well as preventing wax to fall under the metal inner buckets, which will prolong the lifetime of your heater.
• Each week or more frequently if you are not using the scraper bar enough, as heater cools, remove the inner buckets and wipe around both the heater chambers and outside of the inner buckets with wax cleaner and dry.
• If you use your scraper all the time, this cleaning will be minimal
• Gently wipe around the heater overall with wax cleaner. For the digital area, we recommend you use hot soapy water as over time the font will disappear with continued cleaning with harsh chemicals.
• Use the lid to speed up heating times and overnight to help keep clean from dust etc.
• Always complete a touch and heat test on yourself and your client before starting your wax treatment to test wax heat and sensitivity

• Get your products next working day with DPD or Royal Mail
• All orders are tracked and a 1hour time slot given
• Orders under £50 (ex VAT): £4.95
• Free UK shipping* for orders over £50 (ex VAT)

• Christmas Delivery
• Last orders to get in time for Christmas will be 12pm on Friday 20th of December, these will be delivered Monday 23rd December.
• Orders placed after 12pm on 20th December will be processed on the 2nd of January when we return.
• Office shut from 2pm on Friday 20th of December until the 2nd of January.

Shipping to Ireland:

• Orders under £95 (ex VAT): £11.99
• Free UK shipping* for orders over £95 (ex VAT)

The Serious Stuff: 

• All orders are processed and packed Monday through Friday, excluding Bank Holidays.
• All orders are processed and despatched the same day when placed before 3 pm; however, if your order has been placed after this time, it will leave Sienna X HQ the following working day.
• All UK based orders ship with DPD or Royal Mail.
• For more information, please see our Delivery Information.

In the unlikely event, you need to return or exchange something, please find our Returns, Exchanges and Refunds Policy here.

• Delivery/postage charges will NOT be refunded.
• A request must be made in writing to The Spray Tan Cubicle Company Ltd/Sienna X within 14 days from receipt of your order.
• ALL returns must have arrived back to Sienna X goods in department within 21 days of original purchase.
• If you wish to return unwanted goods, please ensure that any product you have bought is in original condition and unaltered (for example, the addition of personalised logos), unworn/unused and sent back to us within the original packaging.
• Refunds will be subject to the purchase price.
• Your statutory rights are not affected by our returns policy.

Please find more details here Returns, Exchanges and Refunds Policy here.