Sienna X

Help & Information

FAQ’S

How do I get into beauty with Sienna X?

Getting into beauty with Sienna X is easy with our 3 step process. Click here to find out more!

Why choose Sienna X?

Our aim is to make you feel positive and confident when starting your own business by supporting you in every step of your journey!

  • Rated excellent with Trust Pilot
  • Voted best Tanning brand 11 years running by the Beauty Guild
  • Dedicated experts to help you at the end of the phone or live chat
  • We provide you with ongoing business support to help achieve success and continue growing your business: E-shot, social posts, press mentions and more for you to roll out to your clients
  • Train with a fully accredited PTLLS trained Sienna X therapists to learn to be the best
  • Business kits to help you get start
How do I book onto Sienna X training?

You can book your training online at Sienna X. Click here to see which treatment would suit you best!

I’m new to beauty, what should I start with?

Most therapists start with spray tanning as its the biggest advert for your business, very profitable, high demand, quick treatment time and easy to learn.

How soon can I get started with my beauty business?

As soon as you have completed your Level 1 Training, we recommend you have a couple of models lined up to practice on so you can get started right away.

I am nervous, how do I know I will be confident and good at the treatment?

You will be equipped with easy to use tools to help you achieve perfect application. After training you will need to submit a case study where your trainer will provide feedback. We also have an expert team available to answer any questions you may have.

How do I get clients when I’ve started?

We will support you to grow your business. Once you have completed the relevant training, you could be placed on our site’s therapist finder, click here to find out more. Plus, we have marketing material for you to use online and offline to promote your business.

Why can't I see trade prices?

To be able to see trade prices, you will need to set-up a professional account with us. Simply Login to your account here. Navigate to “Upgrade Account” and fill in your business details to be reviewed.

Once our team reviews your account, you will receive an email to confirm your upgrade and will be able to take advantage of trade prices online.

How much will I need to invest to get started?

We have kits with training included to suit all budgets. Also with our Spread the Cost scheme, you can pay back as you earn.

What business support can I expect to recieve from Sienna X?

We will support you in every step of your business journey! You can contact us several ways, find out more here.

We also have a dedicated business centre for you in which social posts, blogs, videos and more are readily available for you. Click here to find out more.

Hear it directly from our therapists who started in a similar position as you...

Meet Daisy! Daisy is a mum starting her own business. She realised after becoming a mum, starting her own business was the ideal career move so she could suit her own hours. Hear how easy it was to get started with Sienna X and what she loves most about being a therapist!

How do I connect with other Sienna X professionals?

We have a dedicated Facebook group for all our Sienna X Professionals. Join and share your experiences, questions and tips. Click here to join!

Do you have more questions?

There are several ways you can contact us, click here to find out how you can get into contact with us.

Retail Partners

Please check with your local stockists’ store for a comprehensive list of stocked product lines.

Wholesale Partners


Please check with your local stockists’ store for a comprehensive list of stocked product lines.

European Stockists


Please check with your local stockists’ store for a comprehensive list of stocked product lines.

Worldwide Stockists

Please check with your local stockists’ store for a comprehensive list of stocked product lines.

Delivery information

For more information on our delivery, please click here.

Returns, exchanges and refunds

For more information on our returns, exchanges & refunds, please click here.

Careers

Interested in joining the Sienna X team? Click here to see current vacancies.

Therapist Locator

Find a Qualified Sienna X Spray Tan Therapist in your area here.

Sienna X distributors information

Sienna X has distributors worldwide, scroll through to find out where you can find Sienna X in your area. If you would like to become a Sienna X distributor, read below:

How can I become a Sienna X distributer?

If you’re interested in becoming an Sienna X distributor, please don’t hesitate to contact us.

Our Customer Service team are on hand to offer their expertise and help via the phone: +44 (0)1905 727070

The GMT opening hours to reach our team via phone are Monday-Thursday (9am-5:30pm) & Friday (9am-4:30pm).

Alternatively you can also contact us via email: [email protected].

Or fill in this form

How easy is it to add Sienna X to my offering?

Professional Partner, Sienna X is an easy add on brand, to sell to your existing database of professional therapists. With an unrivalled training academy, online and practical courses, Sienna X is always in the Press with Award Winning Products, along with an expert team to be your helping hand.

Distribution agreements are available as a: Retail Partner, ideal for Department Stores, Pharmacies and Online Stores.

What support can I expect from Sienna X?

We can train your education and sales teams, with support documentation, a direct line to an expert, training manuals and digital brochures.

We will make it easy for your to grow your offering to your existing customers. To help you promote Sienna X we have social posts, blogs, e-shots, press releases and more readily available.

United Kingdom distributors

Find out about our United Kingdom Distributors here.

Europe international distributors

Find out about our Europe International Distributors here.

Worldwide international distributors

Find out about our Worldwide International Distributors here.

Awards

Contact

CALL US

Our Customer Service team are on hand to offer their expertise and help.

If you are calling from:
UK: 0333 600 1200
Overseas: +44 (0)1905 727070

Please note our opening hours to reach our team via phone are
Monday-Thursday (9am-5:30pm) & Friday (9am-4:30pm)

EMAIL US

You can send your enquiry to the team via email on [email protected].

Our team will aim to get back to you within 1 working day.

LIVE CHAT WITH US

Live Chat is available during working hours: Monday-Thursday (9am-5:30pm) & Friday (9am-4:30pm).

Simply click “Chat with Sienna X” icon at the bottom right of your screen to start a conversation.

If you’re getting in touch outside working hours, you can leave your details by filling in the form and we’ll get back to you on the next working day.

DM US

We’re always on hand on our social media channels to help you with any queries.

If you prefer, send us a direct message on Instagram or Facebook.

FIND US

Our head office is based in Droitwich. If you need help finding us, please call the team on 0333 600 1200.

SIENNA X
UNIT B,
SALWARPE INDUSTRIAL ESTATE,
DROITWICH
WR9 9BN

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