Seasonal Terms & Conditions

 

Tan & Glam Consumer Offer

FREE Radiance Body Balm when you purchase a Tan & Glam Gift Set.

1. Offer valid to RRP only.
2. This offer does not apply to trade prices. Please call in for your alternative offer.
3. Offer expires 28th March
4. Limited availabilty. While stocks last.

 

Sienna X Facebook & Twitter Competition

Win a litre of solution when you vote for Sienna X.

1. Competition closes Friday 21st March 2014.
2. You must vote and comment/tweet to be entered into the draw
3. One entry per person
4. Winner will be drawn from random and announced on 24th March 2014.

Sienna X Photo Booth Competition

Win a prize every day from 24th-28th February 2014

  1. No purchase necessary
  2. You must have had a photo taken at Professional Beauty 2014 ExCeL to be eligible
  3. Winners will be picked out per day on a random basis
  4. The prize is one per group, not individual.
  5. You must claim within 7 days of announcement, else the prize will be reallocated
  6. By having your photo taken in the Sienna X photo booth, you agree to allow Sienna X to use your images in future promotional campaigns.

Sienna X Newsletter Issue #1 (February 2014)

Free Adhesive Feet when two litres of solution are purchased

  1. Offer expires 31st March 2014
  2. Exclusive – Only one per customer
  3. Quote code NEWSFEBSOL when ordering to redeem the promotion
  4. Not to be used in conjunction with any other offer
  5. This offer cannot be claimed at trade exhibitions. Must be done over the phone.
  6. While stocks last

 

Sienna X Christmas Cracker – Terms and Conditions

Free Q10 Bronzing Mousse

  1. Voucher valid 1st – 28th February 2014 inclusive
  2. One voucher per transaction
  3. One voucher per one customer only
  4. Total order spend must be £45 (excluding VAT) and over in one transaction to qualify
  5. Free product is Q10 Bronzing Mousse only and cannot be substituted/exchanged for any other product within the Sienna X product range
  6. This offer must not be used in conjunction with any other offer or promotion
  7. Quote code CRACKERM when ordering to redeem the promotion
  8. Sienna X does not accept responsibility for vouchers that are lost, stolen or damaged
  9. Sienna X will not credit your account if the voucher code is unredeemed during the promotional period
  10. Voucher value 0.001p – This voucher cannot be exchanged for sterling

Half Price Level 1 Training

  1. Offer only available for one training date during the promotional period
  2. Offer only valid when booking a minimum of 8 places
  3. Training date must be booked and redeemed within January or February 2014
  4. This voucher can only be used when booking Level 1 training only with Sienna X
  5. Voucher value 0.001p – This voucher cannot be exchanged for sterling and has no monetary value
  6. Quote code CRACKERTL1 when redeeming the promotion
  7. Sienna X does not accept responsibility for vouchers that are lost, stolen or damaged
  8. Sienna X will not credit your account if the voucher is unredeemed during the promotional period
  9. Sienna X accepts no responsibility if the Level 1 Training Course is cancelled by the college/training academy
  10. Sienna X accepts no responsibility/liability and will not refund the training cost if a student/s fail to attend the Level 1 Training Course

General Terms and Conditions

The Spray Tan Cubicle Company Ltd/Sienna X have attempted to describe items accurately using the current printing technology but slight variations in actual goods may occur. Any claim howsoever arising will not exceed the price of the goods supplied to the buyer.

The Spray Tan Cubicle Company Ltd/Sienna X shall not be liable for any consequential loss whether this arises from a breach of duty in contract or in any other way. The company cannot accept any liability for a failure to comply with specific instructions. This statement does not affect your statutory rights. Goods are sold on the understanding that they are to be used only for their intended purpose.

The Spray Tan Cubicle Company Ltd/Sienna X will accept no responsibility for trained or untrained personnel without qualified supervision using or misusing equipment supplied by us. All offers are subject to stock availability and we reserve the right to restrict or refuse any order of any application for credit at any time. We take care to show correct sizes and specifications and such descriptions whilst given as a guide are subject to alteration by the seller without notice.

The Spray Tan Cubicle Company Ltd/Sienna X have attempted to describe items accurately using the current printing technology but slight variations in actual goods may occur. Any claim howsoever arising will not exceed the price of the goods supplied to the buyer. The Spray Tan Cubicle Company Ltd/Sienna X shall not be liable for any consequential loss whether this arises from a breach of duty in contract or in any other way. The company cannot accept any liability for a failure to comply with specific instructions. This statement does not affect your statutory rights. Goods are sold on the understanding that they are to be used only for their intended purpose. The Spray Tan Cubicle Company Ltd/Sienna X will accept no responsibility for trained or untrained personnel without qualified supervision using or misusing equipment supplied by us. All offers are subject to stock availability and we reserve the right to restrict or refuse any order of any application for credit at any time. We take care to show correct sizes and specifications and such descriptions whilst given as a guide are subject to alteration by the seller without notice.

By placing an order with The Spray Tan Cubicle Company Ltd/Sienna X, the buyer and seller accept the following conditions…

1. DEFINITIONS In these terms and conditions ‘the seller’ or ‘the company’ means The Spray Tan Cubicle Company Ltd/Sienna X and ‘the buyer’ mean the Purchaser of goods from the seller under these terms and conditions.

2. INTELLECTUAL PROPERTY. Copyright, trademarks, database and other intellectual property rights protect the goods supplied. You may not reproduce, modify or copy or distribute or use for commercial purposes any of the materials or content without the written permission of The Spray Tan Cubicle Company Ltd/Sienna X.

3. PRICES. Are those ruling at dispatch and are subject to alteration as may be necessary. Unless otherwise stated prices and delivery charges will be exclusive of VAT.

4. ORDERING. Ordering can be done by phone on Tel: +44(0)1905 27070 (Mon–Fri ,9–5.30pm), email on sales@sienna-x.co.uk or via the website – shop.sienna-x.co.uk.

5. PAYMENT. Payment is due to the company in full prior to dispatch of goods by Credit Card or cheque payable to The Spray Tan Cubicle Company Ltd.

6. PAYMENT BY DISTRIBUTORS. If a Trade Account has been approved, payment and VAT shall be due within 30 days of the date of the Sellers invoice.

a. Interest on overdue invoices shall accrue from the date when payment becomes due calculated on a daily basis until the date of payment at the rate of 8% per annum above the Bank of England base rate form time to time in force. Such interest shall accrue after as well as before any judgment.

b. The Buyer shall pay all accounts in full and not exercise any rights of set-off or counter-claim against invoices submitted by the Seller.

7. GOODS. The quantity and description of the Goods shall be set out in the Sellers invoice.

8. SUGGESTED RETAIL PRICE. The retail price of The Spray Tan Cubicle Company Ltd/Sienna X products has been carefully considered to take in to account market demands and value.

9. WARRANTY. All items are guaranteed according to Manufacturer’s warranty; no returns or replacements will be accepted due to fire, accident, misuse, fair wear and tear, neglect or any attempt at repair or adjustment. Conditions of warranty are to repair or replace faulty goods that are not due to customer neglect (within the time of the warranty). There is no refund obligation. If item is still in warranty, please send to Head Office, with accompanying letter of explanation. If fault is due to neglect, a charge will be made for repair and return of goods.

10. CLAIMS. Claims for loss or damage to goods in transit cannot be accepted unless the company is advised within 48 hours of receipt of goods in the case of damage. The company must be informed in writing within 14 days of date of invoice in the case of loss. The company will not entertain claims made outside the stated time limits.

11. RETURNED GOODS. When goods have been ordered in error or are not as expected, the company may agree to their return on the following conditions.

a) A request must be made to The Spray Tan Cubicle Company Ltd/Sienna X within seven days of receipt of goods.

b) If you wish to return unwanted goods please ensure that any product you have bought is in original condition and unaltered (for example the addition of personalised logos), unworn or unused and sent back to us with its original packaging. Your statutory rights are not affected.

c) Refunds will be subject to the purchase price less a 10% handling charge. Carriage charges will not be refunded.

d) Returned goods will only be accepted where a Returns Authorisation has been given. The relevant reference number must be quoted on accompanying documentation. For your own protection, please obtain a receipt from the carrier, as the company accept no responsibility for lost parcels.

12. DELIVERY. The times quoted (if any) are given in good faith, but shall not be binding. To facilitate a prompt delivery, all dispatches will be made direct from the point of ordering. The Spray Tan Cubicle Company Ltd/Sienna X can accept no responsibility for transport delays or circumstances out of their control causing late delivery. Neither The Spray Tan Cubicle Company Ltd/Sienna X nor their designated carrier will accept claims for consequential loss due to late deliveries.

13. DELIVERY CHARGES. Parcels will be sent by our nominated carrier service. All orders placed before 3pm will be dispatched the same day. Any orders (whether placed over the phone or online) will be dispatched the following working day.

Professional: Next Day Delivery (Parcels up to 20kgs) under £25 (ex-VAT) – £3.95. Professional orders over £25 (ex-VAT) qualify for FREE Next Working Day Delivery

Retail only: Royal Mail 2-3 Day Delivery – FREE
Isle of Wight Next day delivery (Parcels up to 25kgs) – £17.50
Scottish Highlands, Isle of Man & N, Ireland, S.Ireland and Worldwide, please enquire for delivery times and prices.

14. EXPORT. We will be happy to quote for export orders.

15. CANCELLATION. Prior to despatch, cancellation will only be accepted on the following terms:
a) 5% handling charge on standard items.

b) Special non-standard items such as specialised equipment or items with personalised logos cannot be cancelled and payment must be made in full.

16. CANCELLATION AFTER DESPATCH CANNOT BE ACCEPTED

17. ALTERATIONS. Any modification to orders must be confirmed in writing by the buyer and agreed in writing by the company.

18. RETENTION OF TITLE CLAUSE

a) The risk in all goods passes to the buyer upon delivery but title in the goods remains vested in The Spray Tan Cubicle Company Ltd/Sienna X and shall pass from the Company to the Buyer upon full payment being made of all sums to The Spray Tan Cubicle Company Ltd.

b) The Buyer agrees that prior to the payment of the whole price of the goods, The Spray Tan Cubicle Company Ltd/Sienna X or appointed agents may enter the Buyer’s premises to collect such goods should the seller request. Prior to such payment, the Buyer shall keep the goods separate and identifiable for the purpose, and return the goods to the Seller should the Seller request.

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